A rail operator is spending £30m on cleaning trains following claims of “flea infested seats” and disgusting conditions.
Abellio Greater Anglia, which operates the Norwich to London service, has been forced to take on 40 extra cleaners in a bid to improve hygiene standards.
Ian Edwards, who runs the website Greater Anglia Complaints, told BBC London he has experienced “appalling” conditions.
He said: “We keep a photographic log of everything from flea bites, because a lot of the seats are flea infested, to broken toilets and it is just disgusting.
“You’ve got practically no slack in the service so all they have time to do is a quick litter pick.”
The operator holds the mainline franchise until October 2016 and plans to hand over some services to Transport for London.
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Culled from BBC
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